Why we doubled down on Konvo
Backing the Conversational AI platform transforming e-commerce, again
One year after leading Konvo’s (formerly Hoola) pre-seed round, we’re excited to announce our follow-on investment in Konvo’s €3.5m Seed Round led by Samaipata, alongside existing investors and top international scouts.
Our decision to double down deepens our stake in the company and reflects our continued conviction in Konvo’s team and mission: enabling truly 1:1 personalized customer interactions across the e-commerce journey.
Konvo is raising this round following stellar execution that has consolidated top-quartile growth metrics across the board. In other words, Konvo is ready for the next stage of growth.
Unleashing conversational AI for customer engagement that truly converts
Konvo’s vision has sharpened over the past year, evolving into a Conversational AI platform that drives real-time personalized engagement, proactively interacts with customers to guide discovery, resolves support needs, and closes sales.
Since our initial investment, the company has built an operating system for revenue automation, bridging customer support, marketing, and sales in a single interface. This is not a reactive chatbot bolted onto a website, but a full-stack of AI Agents natively integrated into the e-commerce journey.
At the heart of Konvo’s thesis is the belief that the future of marketing lies in high-context, high-intent interactions triggered at exactly the right time.
First quartile execution across the board
Konvo’s execution over the past 12 months has outperformed early-stage software benchmarks across every key metric. Since our initial investment, the company has scaled its ARR by over 10x with a client base that now exceeds 200 brands. This growth has been accompanied by exceptional customer economics and Net Revenue Retention as product usage deepened.
What’s equally impressive is how capital-efficient this growth has been, making Konvo stand out not only for topline velocity but for the operational discipline behind it. The team has quadrupled in size, growing from three to 12 employees, including pivotal hires in sales, marketing, and engineering.
We’re proud to deepen our partnership as Konvo scales to become the backbone of Conversational AI for modern retail!
Abac Nest Ventures Team
Very happy to join you on this one!!